1. DELIVERY AREA
We deliver within Serembn, Senawang and selected nearby areas. Please contact us to confirm if your location is covered.
2. DELIVERY SCHEDULE
Deliveries are available Tuesday to Sunday, between 10.00 AM - 6.00 PM. We do not deliver on Mondays or public holiday (unless otherwise started)
3. DELIVERY CHARGES
Delivery fees are based on distance and location. Charges will be confirmed upon order.
4. ORDER NOTICE PERIOD
Please place your order at least 1 day in advance. Same day delivery is subject to availability.
5 DELIVERY CONFIRMATION
Once your order is confirmed and full payment is made, we will provide a delivery slot. Please ensure someone is available to receive the order at the agreed time.
6. RECIPIENT RESPONSIBILITY
Kindly ensure the recipient details and address are accurate. If the delivery cannot be completed due to incorrect info or recipient unavailabitily, a re-delivery fee may apply
7. PRODUCT HANDLING
All items are packed carefully. However, as we use GrabExpress, we are not responsible for any damage that may occur during delivery due to rider negligence. Customers are encouraged to opt for self pickup if they prefer full control over the handling of their order
8. CHANGES & CANCELLATIONS
Delivery changes or cancellations must be made at least 24 hours in advance. No refund for last minute cancellations.
9. PAYMENT
Full payment is required before delivery. We only accept online banking transfers.